AudioCodes Improves Caller Detection Capabilities in Answering Machines

AudioCodes, a major U.S. provider of VoIP (Voice over Internet Protocol) solutions for businesses and call centers, just juiced up one of its signature products. For call centers – especially automated facilities – one of their biggest problems is detecting when they don’t get an answer. These businesses want to be able to leave a message that is to tell the truth understandable, to put it more exactly than one that records half way through because of the answering machine.

AudioCodes has ascended the ranks of this particular business sector through continued adjustments of its algorithms for various formats. At the end of 2011, the company announced it had finished call recording qualification testing for the Microsoft Lync network. If the company continues to work this so then with specialized high tech networks, there’s no reason AudioCodes won’t be the most trusted name in this particular sector.