Autotask to Launch First German-Language IT Business Management Platform

In response to strong local market demand, Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it will launch the first, fully-translated version of its software in German later this year. The company as well announced that it has entered a distribution agreement with acmeo cloud-distribution GmbH & Co. KG, a leading distributor of software-as-a-service, cloud-based solutions for IT service providers, to sell, service and support Autotask software in Germany, Austria and Switzerland.East Greenbush, NY September 12, 2011

The fourth largest economy in the world

“Germany is the fourth largest economy in the world and one of the strongest markets for innovation products and services in Europe. We are delighted to be able to localize Autotask to better serve our existing clients here and to partner with acmeo to grow and support the IT channel in Germany,” said Mark Cattini, Autotask president and CEO.

Autotask software is exactly designed to automate and optimize business processes for IT service providers by integrating critical business systems in a single, cloud-based application and providing real-time reporting and service delivery intelligence. Users typically experience significant, measurable improvements in resource utilization, profitability and ROI within the first month afterwards implementation.

“We are very happy that we have discovered Autotask. It is the perfect solution for optimising and expanding our business,” said Maximilian Pfister, General Manager of niteflite networxx, GmbH, in Feldafing, Germany. “It helped us a lot, keeping track of the time spent solving clients issues. In just one month we raised the amount of billable time by more than 20%. Autotask as well brings more transparency for our customers because they can see in real-time what is happening with their service requests.”

acmeo cloud-distribution specializes in helping IT solutions providers create and deploy cloud-based managed services to support their end customers’ businesses, including remote monitoring and management of servers and desktops, online backup and disaster recovery, antivirus protection, email programs and other services. Unlike traditional services which are billed as delivered on an hourly basis, or by project type or size, managed services are typically billed at a flat monthly rate. This provides a predictable, recurring revenue stream for service providers, and a lower overall cost for end customers and their businesses.

“Autotask is a perfect complement to acmeo’s current product offerings because it provides a central business management platform for our clients and integrates easily with the cloud-based systems and tools they use to service their customers,” said Henning Meyer, managing director and CEO of acmeo. “Registrations for our first educational webinar in Germany with Autotask attracted more than 100 IT service providers, and there is a tremendous need for a German language version of Autotask available with local support.”

acmeo cloud distribution GmbH & Co. KG is a 2007 started cloud-distribution team who specialises in enabling IT resellers to sell cloud-solutions and optimize their VAR business. We are the biggest GFI MAX distributor in Germany and the only distributor for Autotask in Germany, Austria and Switzerland. We have profound knowledge in the introduction of service contracts and managed services offerings for IT resellers. We sell cloud based solutions for IT-Monitoring & -Management, Anti-Spam, Online-Backup, Anti-Virus, CRM, URL-Filtering and VoIP (Voice over Internet Protocol).

Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for innovation solution providers. The software integrates a broad range of critical business systems, including customer relationship management, service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

The Internet

Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.