Cisco, Avaya battling over enterprise voice equipment market

Cisco and Avaya have been battling over market share in the enterprise unified communication, VoIP (Voice over Internet Protocol) and TDM equipment market, according to the market technology firm Infonetics Innovation. The two have been neck-and-neck in the market for more than two years, and they both remain at the top in spite of lower revenue this quarter. In the meantime, NEC and Siemens Enterprise are among the few vendors who have managed to increase their PBX revenue this quarter.

“We have been closely monitoring year-over-year growth rates for signs of a strengthening PBX (Private -Automatic- Branch Exchange) market recovery, and the fact that global revenue in the first quarter of 2012 was down slightly from the year-ago first quarter indicates that we are looking at another year of modest growth in the PBX (Private -Automatic- Branch Exchange) market,” noted Diane Myers, principal analyst for VoIP and IMS at Infonetics Innovation, in the report.

Myers added that the enterprise telephony market has become very aggressive, broadly speaking due to businesses adding fewer employees or holding off on upgrades for as long as possible.

The global PBX/KTS system market declined 4

The global PBX/KTS system market declined 4.6% to $2.06 billion in 1Q12 from the previous quarter, however the year-over-year sales of pure IP PBX systems are up nearly 4% and unified communications sales are up 16%.

The Caribbean and Latin America region was a bright spot in 1Q12, up 18% from the first quarter of last year for combined TDM, hybrid IP and pure IP PBX revenue due to healthy growth and new business creation across the region.