Comcast Business Services Launches Business VoiceEdge in the Houston Region
Comcast Corporation, one of the nation's leading providers of information and communications products and services, today announced that Comcast Business VoiceEdgeâ¢, a cloud-based voice and unified communications solution, is now available in the Houston region. Fully managed over Comcast's network, Business VoiceEdge eliminates the need for expensive on-site PBX (Private -Automatic- Branch Exchange) equipment or key systems, provides a predictable monthly cost, and delivers high service quality to improve communications and productivity.
Full suite of unified communications features
Comcast Business VoiceEdge as well provides a full suite of unified communications features and high definition voice quality, helping today's multi-site organizations and mobile workforces communicate more efficiently. The service is now available across 19 states in Comcast's network, with availability in additional Comcast markets to be completed by the end of 2012.
"Our cloud-based voice service has already increased efficiency and reduced costs for clients in markets throughout the country," said Ted Girdner, vice president at Comcast Business Services, Houston region. "Combined with our other data and video offerings in the Houston region, Business VoiceEdge provides another way for clients to simplify their IT and business operations, reduce equipment costs and gain peace of mind that their voice service is backed by a reliable network."
Business VoiceEdge enables Comcast, which recently received the top ranking in the Infonetics 2012 North America Business VoIP (Voice over Internet Protocol) Service Leadership Scorecard, to provide clients with an affordable solution with unlimited nationwide calling, state-of-the-art Polycom phones at no additional charge, HD audio, and advanced UC and mobility features, including:
"As businesses continue to gain a better understanding of the productivity benefits that unified communications deliver, demand for these solutions will grow," said Cindy Whelan, principal analyst at Current Analysis. "Cloud-based voice and unified communications offerings provide a feature-rich solution without incurring the equipment investment and on-going maintenance costs associated with on-premise equipment, with Comcast's Business VoiceEdge differentiated by its market reach and the ability to manage its network to optimize the customer experience."
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