Coms Integrates Hosted Telephony with SalesForce

Coms plc launches In Genius, a click to call App for users of Sales Force. This innovative application enables salesmen to simply click on a contact card within in Sales Force and a call is established over Coms’s Internet telephony service, streamlining the sales workflow as so then as saving money.London 15 December 2011

For Inbound calls, a new popup window is displayed with the caller’s information details, again making it easy for the sales person to update the record with the latest call information that in turn facilitates accurate data collection in other words shared across the sales team.

Integrating Sales Force with the Coms Internet telephony network not only reduces call costs for the organisation nevertheless enables them to take advantage of our unified communications features including voicemail, call recording, call queuing and hunt groups.

Says Coms CEO, Richard Bennett: “Integrating the best cloud based CRM application with the Coms cloud based internet telephony service streamlines the sales process for organisations. This in turn leaves more time available for sales calls, and lower cost VoIP (Voice over Internet Protocol) calls reduce operating costs for businesses.”

Coms is an Internet Telephony Service Provider that provides Cloud-based telephony services to businesses. The Coms platform not only provides clients with low cost calls however also includes enhanced unified messaging features including call forwarding, auto attendants and voicemail that you would expect to find in advanced office switchboards. To boot, Coms supports the HD voice standard which provides higher quality audio than traditional telephony providers. The Coms service is fully scalable and provided to clients for a low monthly subscription.

2011 Unified Communications Excellence Award

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