Few Bright Spots in 1Q12 Enterprise Voice Equipment Market; Cisco

Market innovation firm Infonetics Technology today released excerpts from its first quarter 2012 Enterprise Unified Communication, VoIP, and TDM Equipment vendor market share report, which tracks traditional PBX (Private -Automatic- Branch Exchange) and KTS phone systems, IP PBX (Private -Automatic- Branch Exchange) systems, voice over IP gateways, unified communications applications, and IP phones.

Strengthening PBX market recovery

"We have been closely monitoring year-over-year growth rates for signs of a strengthening PBX market recovery, and the fact that global revenue in the first quarter of 2012 was down slightly from the year-ago first quarter indicates that we are looking at another year of modest growth in the PBX market," notes Diane Myers, principal analyst for VoIP (Voice over Internet Protocol) and IMS at Infonetics Technology.

Myers adds: "With businesses adding fewer employees or holding off on upgrades for as long as possible, the competition in the enterprise telephony market has gotten very aggressive. Cisco and Avaya, who've been battling neck-and-neck for more than 2 years, remain on top in spite of lower revenue this quarter. In the meantime, NEC and Siemens Enterprise are two of the few vendors who managed to increase their PBX revenue this quarter."

International market innovation

Infonetics Innovation is an international market innovation and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps customers plan, strategize, and compete effectively.

Cisco and Avaya, who've been battling neck-and-neck for more than 2 years, remain on top in spite of lower revenue this quarter. In the meantime, NEC and Siemens Enterprise are two of the few vendors who managed to increase their PBX revenue this quarter.