VoIP Business and Virtual PBX
Broadband: VoIP

Human Services signs $400m telco deal

The Department of Human Services has signed a $407 million managed services deal with Telstra to consolidate more than 20 communications contracts and three large government agencies pursuant to this agreement one banner.

The Federal Government's largest IT deals of the year

In one of the Federal Government's largest IT deals of the year, the five-year contract will see Telstra pick up managed telephony services – including use of VoIP (Voice over Internet Protocol) services – for 40,000 users and a consolidated contact centre for all three agencies with 12,500 seats.

The telco will manage all mobile voice, broadband and support services for near 7400 staff and provide managed data services for 855 sites across Australia.

Telstra beat out rivals Optus, Dimension Data and NEC to the deal, which was more than 18 months in the making, to consolidate communications between Medicare, Centrelink and Child Support for the first time afterwards the agencies were restructured last year.

It is one of the largest research deals to be signed in the past year, even though is shadowed by HP's $768 million, seven-year deal with the Australian Tax Office last year.

The deal is as well core to Telstra's enterprise

The deal is as well core to Telstra's enterprise and government division, which renewed communications contracts with NAB and Qantas before this year.

More information: Itnews.com
  • ·

    Latest Department Of Human Services News

  • ·

    Human Services Signs $400m Telco Deal

  • ·

    Telstra Humanservices Deal