IT guys don't know enough

A study by CompTIA concludes that businesses and IT managers believe that their IT guys are woefully underskilled. Now, why might that be?

The report, commissioned by CompTIA, a nonprofit industry association, made my own laptop quiver with indigestion. For the bosses kvetched a little furthermore. Eighty percent of them, for instance, accuse this alleged skills gap of adversely affecting their businesses. The top three areas of their pained dissatisfaction seem to be staff productivity, customer service, and security.

Thirty percent of these bosses believe that, in comparison to marketing, operations, and finance, a dearth in IT skills is getting worse. And when they look at all the different aspects of knowledge with which IT guys are supposed to keep up, networks/infrastructure, cybersecurity, and database/information management are declared the biggest areas of concern.

Clearly, more employees are using their own laptops, cloud computing is developing exponentially, and everyone seems to think that most work can be done on a smartphone during eating a soggy roast beef sandwich at an airport.

Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and at times ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.

Symantec specifically loses 50 smartphones, at that time tracks the devices to see if the person who found them attempts to snoop.

Chris Matyszczyk brings a fresh and irreverent perspective to the tech world in his CNET blog, Technically Incorrect. He is a member of the CNET Blog Network and is not an employee of CNET.