LiveOps Names Ann Ruckstuhl Chief Marketing Officer

Ruckstuhl has more than 15 years of deep executive management experience launching global brand awareness campaigns and building successful software and service businesses at start-ups and Fortune 500 companies including Symantec, Sybase, Billpoint, and Hewlett-Packard. Most recently, Ruckstuhl served as a marketing executive at Symantec where she worked closely with a number of BPO partners to market services in 15 languages, provisioned by 14 contact centers with local access numbers in 25 countries. She is a frequent speaker at industry conferences on consumerization of IT, cloud computing and marketing automation.

"Ann's passion and dedication for understanding and marketing new technologies coupled with her broad marketing leadership expertise makes her the ideal choice for this important role," said Marty Beard, President and CEO, LiveOps. "She brings with her experience in cloud computing, social and mobile, and contact center. Her proven abilities to globally launch a brand and sustain ongoing brand recognition are unsurpassed. She is highly regarded y her peers for her functional competence, drive and team building capabilities. I look forward to welcoming her to LiveOps."

Member of the core executive teams at Billpoint/eBay

As a member of the core executive teams at Billpoint/eBay and Sybase, Ruckstuhl helped pioneer person-to-person online payment research and helped transform Sybase from a database software company to a global leader in enterprise mobility. As an executive at both Symantec and HP, she drove steep revenue and profit growth in consumer technical support and network support services.

Ruckstuhl received her master's degree in business administration as so then as her bachelor's degree in electrical engineering from the University of Florida.

LiveOps is the only contact center leader focused on providing the end-to-end solution of innovation to talent in the cloud. More than 200 companies around the world including Salesforce.com, Symantec, Royal Mail Group of the UK, and Amway New Zealand trust LiveOps' research to exploit the interactions between today's multichannel, social and mobile consumers and the enterprise contact center to ultimately enhance brand preference. LiveOps' 10+ years of experience and its highly scalable, secure platform and applications suite that has processed more than 1 billion minutes of interactions enables it to be a trusted partner for companies wanting to migrate to the cloud to provide better customer service. With access to the largest US-based contact center workforce of 20,000 independent agents the company supports a wide range of industries including financial, health care, insurance, retail, and high tech. LiveOps is headquartered in Santa Clara, California. For more information visit www.LiveOps.com