MTN Launches 'Private Branch Exchange'

MTN Business has added to its portfolio of enterprise solutions a service dubbed "MTN Hosted Private Branch Exchange" as well known as PABX- Private Automated Branch Exchange. These are office extension lines which aid inter-communications within organizations nationally.

This new service has state-of-the-art features just as three-party conferencing, call center, in short much more.Organisations can now have the possibility to focus on their core business during MTN manages its extension lines for its employees without having to invest at length blown PBX (Private -Automatic- Branch Exchange) infrastructure.

The PBX system will be hosted in the MTN Data Centre

The PBX system will be hosted in the MTN Data Centre and enterprises can access the full functionality through the MTN network infrastructure. Clients require compatible desk phones to access the service and will in a nutshell spend significantly less on phone systems.

The General Manager in charge of MTN Business, Mr. Eric Nsarkoh said "With MTN Hosted PBX, businesses no longer need to worry about the significant cost of managing and maintaining in-house communications systems.

They can focus on their core business and MTN will deliver the needed communications solutions. With state-of-the-art features, this solution gives businesses greater power and productivity."

The PBX innovation is based on a scaled down version of the Public Telephony Switch innovation with extra features built in fororganizations. It has other functions just as call transfer, call forwarding, call waiting, call conferencing, 3-way calling, and speed-dial and caller identification.

It as well has advanced calling featuressuch as ACD for call centers, integrated auto attendant, virtual receptionist, intelligent call routing and call queue management.

With MTN hosted PBX system, clients have the flexibility of expandingto add on more features and the number of extension lines as required. The MTN Hosted PBX system attractsrentalcharges which are typically monthly subscriptions.