Thē Call Center Corporation

In this webinar hosted by thē Call Center Corporation, April 19, 12 pm MDT, Boan will discuss how to maximize efficiency, effectiveness and ROI by choosing the correct outbound dialing modes, including manual dialing; preview dialing with CRM; intensive or power dialing; progressive dialing and predictive dialing. Boan will offer guidelines on how to select the appropriate dialing mode and factors to consider when selecting dialing mode. To boot, Boan will address unattended or reminder broadcast dialing, strategies for inbound calls and how to maximize inbound call completion rates, and the importance of call recording.

thē Call Center Corporation, “Transforming The Call Center – Fueled by Imagination, Delivered with Passion,” is the leader in understanding the nuances of and optimizing call center research. Led by Steve Bederman and his team of call center experts with decades of expertise in the contact center industry, thē Call Center Corporation pulls from a pool of experts to provide customers with superior knowledge and advice on call center solutions. thē Call Center Corporation will offer a series of webinars with experts sharing advice on pertinent topics in the call center industry.

Full range of call center software

thē Call Center Corporation offers a full range of call center software and research solutions and tailors these solutions to fit the customer’s needs. thē Call Center Corporation chose Nuxiba Technologies as a top rated hosted call center solution. Nuxiba’s award-winning CenterWare Suite Contact Center® features a graphically rich, highly intuitive, interactive user interface with all the capabilities required by administrators, supervisors and agents in a call center solution. thē Call Center Corporation distributes Nuxiba Technologies hosted call center software in the US market.

For over ten years, Nuxiba Technologies has developed and sold state-of-the-art hosted contact center solutions. Nuxiba’s innovative, flexible and robust solutions go beyond meeting today’s call center requirements by providing intuitive and friendly user interfaces. All of Nuxiba’s communications-as-a-service, cloud-based products are web and VoIP (Voice over Internet Protocol) based. Nuxiba Technologies is a worldwide organization with over 16,000 users in Fortune 500 and smaller businesses in the Americas, Asia and the Middle East.