USA Datanet Wins Bronze Stevie(R) Award in 2012 Stevie Awards

SYRACUSE, NY — USA Datanet, the Voice over IP pioneer and full-service nationwide telecommunications services subsidiary of Warwick Valley Telephone Company, today announced it was presented with a Bronze Stevie® Award in the Customer Service Department of the Year - Telecommunications category in the sixth annual Stevie Awards for Sales & Customer Service. Nicknamed the Stevies for the Greek word for "crowned," the trophies were presented to honorees while a gala banquet on Monday, February 27th at Caesars Palace in Las Vegas. More than 350 nominated customer service and sales executives from the U.S. and several other countries attended. The presentations were broadcast live by Business TalkRadio Network.

Excelling in sales and customer service is essential for success in business, and the Stevie Awards for Sales & Customer Service recognizes organizations and individuals for their recent achievements in these disciplines. More than 100 members of seven specialized judging committees determined Stevie Award placements from among the Finalists while final judging this year.

"USA Datanet has, since its founding in 1998, maintained the highest standards in all aspects of the customer experience and we are pleased to be recognized by the Stevie Awards in this esteemed business competition," said Jay Conn, vice president of operations, USA Datanet. "A proactive customer service department where representatives work with clients to not only resolve issues, nevertheless put plans, processes, or solutions in place to mitigate the risk of those same issues arising again is paramount to the success of any business or organization. We are honored to be recognized for our significant achievements relating to our customer service strategies and efforts. This accomplishment is gratifying for both our clients and employees."

USA Datanet's mission is to deliver maximum value by providing dynamic and innovative communications solutions and to be recognized leaders in the communications industry by providing exemplary benefits to its employees, clients and shareholders. "Inspiring a team to aspire to be world-class involves persistence and permanence despite all obstacles which differentiate the strong teams from the weak teams. This does not just happen by itself," said Kathryn Cancel, director of customer service, USA Datanet. "We provide our team members with comprehensive, individualized training sessions that continue with advanced training sessions furthermore down their career paths. Training and development is critical for all team members and works to build the team strength needed to succeed."