Virtela Wins 2011 Golden Bridge Awards for Outstanding Innovation and Customer Satisfaction

Virtela, the world's largest independent managed network, security and cloud services company, today announced that it has been named a recipient of three prestigious Golden Bridge Awards.  Virtela was recognized in the IT Services category for Best New Service for its Cloud-based Application Acceleration Service and Best Research for its IT Infrastructure Management Service, featuring VirtelaPredict.  Virtela as well won the coveted Best Customer Satisfaction of the Year honor, marking the third time this year that the company has been commended for outstanding customer service. 

Virtela's Cloud-based Application Acceleration is powered by Virtela Enterprise Service Cloud, the only cloud platform purpose-built for enterprise networking, security and mobility.  The service leverages Virtela's 50 Local Cloud Centers worldwide to speed application performance up to 25 times and offers clients a money-back performance guarantee.

Virtela's IT Infrastructure Management Service uniquely integrates predictive analytics research to accelerate the identification and resolution of more than 95 percent of enterprise IT infrastructure issues earlier they impact quality of service. By speeding resolution of issues - or avoiding them altogether - the new service enables enterprises to achieve a 5x reduction in downtime during cutting support and operating costs by an average of 30 percent.

"We are honored to be recognized by the Golden Bridge Awards for continued cloud and IT service technology and our passionate commitment to customer service excellence," said Ron Haigh , Virtela's vice president of cloud architecture and services. "These awards are a testament to Virtela's mission to address enterprise IT challenges by creating and applying advanced innovation solutions during providing clients with proactive world-class support that exceeds their highest expectations."

Virtela was as well named a Golden Bridge finalist for Most Innovative Company and Best Technology in Cloud Computing for the company's Cloud-based Mobile Device Management Service, which proactively manages mobility policies, applications, security and costs.

The world'

Virtela Innovation Services Incorporated is the world's largest independent managed network, security and cloud services company. Virtela offers an award-winning suite of services - including managed networks, security, application acceleration and proactive infrastructure management - to mid-market and Fortune 500 clients around the world. Virtela offers in a class by itself geographic reach to more than 190 countries through its partnerships with more than 500 network providers.