Windesheim University Upgrades Call Center with AltiGen's MaxACD

AltiGen recently announced Windesheim University of Applied Sciences has deployed AltiGen's MaxACD contact center solution for Microsoft Lync. The solution provides compelling communications solution for the University.

AltiGen Communications provides Microsoft VoIP (Voice over Internet Protocol) business phone systems and Unified Communications solutions. AltiGen's MaxACD contact center solution for Microsoft Lync offers an easy-to-use, manageable call center for Lync.

The university selected AltiGen as part of its migration from OCS to Microsoft Lync Server 2010, started in 2012. Officials at Windesheim realized that AltiGen's MaxACD can complement their Microsoft innovation investment.

AltiGen recently announced that Milwaukee Electric Tool Corporation has deployed AltiGen's MaxACD for Microsoft Lync as part of its continuous IT/communications infrastructure upgrades that kicked off in 2010.

AltiGen recently announced Windesheim University of Applied Sciences has deployed AltiGen's MaxACD contact center solution for Microsoft Lync. The solution provides compelling communications solution for the University. [ Read More ] 04/09/2012

Cicero Inc., a firm focused on Customer Interaction Management, developed the Cicero XM, a Customer Experience Management solution that simplifies, extends and automates processes to improving business/user productivity. Cicero uses business integration software to provide successful enterprise-class solutions. [ Read More ] 04/09/2012