Wireless Standard Chosen as the Retail Management Platform of Choice

The Wireless Store of IL has Wireless Standard currently operating in 15 retail locations. “Implementing Wireless Standard was an easy choice for us,” says Mo Rustom of the Wireless Store of IL. “Our sales process is faster and simpler thanks to integrated activation and the intuitive phone finder, in spite of the complexity of what we are selling in terms of handsets, plans and promotions. Real time inventory control allows us to service our clients better. With Wireless Standard we know specifically what’s happening and what’s in stock across all our locations at any given moment.”

Variety of factors

“Success in wireless retail is contingent on a variety of factors, among them customer service and ultimately customer satisfaction,” says Don Rossi, B2B Soft’s VP of Sales and Marketing. “Finding and having the right phone and plan is just the start, offering handset insurance, and having convenient and fast payment options are as well part of it. On the business end, providers need a system that integrates customer management, billing, carrier reconciliation, inventory management, and powerful reporting. Wireless Standard does it all, simply and easily, making the business process faster, more efficient and more profitable.”