Call Center Predictive Dialer, Expense Report Software, Email Segmenting Customers

Okay, for the rest of us, we’re aware, as LiveVox officials say, that contact centers are more often than not milking the most out of aging systems. Bad economy and all, don’tcha know. No funding this year for new systems. Keep the old ones at the same time with spit and duct tape. Hey anyway we’re not dropping our support and maintenance contracts like those guys eating the seed corn over there. Earlier you do anything as drastic as dropping support and maintenance altogether, bear in mind that in so doing, you may be violating client SLAs or business continuity-disaster recovery mandates. However yes, we agree that paying a large premium for talking to tech support sounds increasingly ridiculous, what with the consumerization of IT.

More crucial part of business operations

Expense report software is becoming a more crucial part of business operations, and there are many options out there. You might want to consider SutiExpense, powered by SutiSoft as you select which one will best fit the needs of your company. Company officials say that by leveraging the company’s solution, expense reports can be created and submitted as frequently as needed. "Build your expense report throughout the month and submit anytime," they say. Essentially, the way it works is that expense items are added from different categories of expense types. Once you have added your expense items, the expense report can be submitted for approval, so in doing so, the expense follows the company's defined expense approval flow.

Hey, what’s the worst thing about business communications on the road? That’s right, roaming charges on our mobile devices. Cloud Roam, based in Coventry, England, understands where we’re coming from. The telecom company sells to international travelers so they hear it, too. Its CEO and founder, Sotiris Anagnostis, is establishing a cooperation network between dozens of countries and his enterprise with the goal of saving up to 85 percent of what company officials call "exorbitant roaming charges ordinarily imposed on mobile calls" during traveling abroad. To accomplish this, Cloud Roam offers pre-paid SIM cards -- no, no calling cards -- and that great telecom money saver, Voice over Internet Protocol, or VoIP.