TDS Communications Explains Benefits of Business VoIP

Business VoIP (Voice over Internet Protocol) was a foreign term for most businesses until recently. Currently nevertheless, organizations all over the world are leveraging business VoIP (Voice over Internet Protocol) solutions to eliminate the expenses associated with costly international calls and local business calls.

The typical IT fixed expense budget

Industry estimates predict that telecom costs account for 10 percent of the typical IT fixed expense budget. With a robust business VoIP system in place, you can reduce this expense significantly. Business VoIP system as well helps users to easily migrate a hardware-based telephony infrastructure to the cost-effective cloud.

To substantiate the benefits of business VoIP, TDS Telecommunications, a telecommunications service provider in the U.S., recently published a white paper that offers insights into the value in business VoIP.

According to TDS, VoIP is becoming a cornerstone technology in other words helping businesses and employees communicate and collaborate anytime, anywhere, from any device. The innovation has the ability to integrate voice and data applications to a single, unified network, enabling businesses to see reduced network management costs, streamline customer service, and increase productivity.

VoIP-based innovation for productivity

"Businesses are switching to a VoIP-based innovation for productivity and efficiency gains, to have a scalable system that grows with them, and to be prepared should disaster strike," said Joe Kramschuster, director of Commercial Product Management at TDS, in a statement. "Cost-savings are as well one of the top reasons businesses are switching."

Studies have shown that Internet Protocol communications can reduce a business’ overall costs between 3 to 40 percent. Intel recently conducted a pilot study to measure the productivity gains using VoIP innovation. The company measured times to perform a range of tasks with the VoIP system compared to its legacy phone system. The result proved that scheduling a conference bridge was 7 times faster with VoIP, during receiving a fax was 31 times faster. Calculating the time saved on a range of tasks, Intel determined that the typical worker saved 2.7 days per year.